Privacy Policy

PRIVACY AND PERSONAL INFORMATION PROTECTION POLICY

At Techni-Gestion, we place great importance on protecting the personal information of our partners, collaborators, clients, and employees. In accordance with the Québec Act respecting the protection of personal information in the private sector, we are committed to safeguarding the confidentiality of personal information collected in the course of our activities. Our privacy policy aims to inform you about our practices regarding the collection, use, disclosure, retention, and protection of your personal information. By providing us with your personal information, you accept the terms of this policy and authorize us to process your information in accordance with it.

1. Consent

1.1 Commitment to privacy

We are committed to protecting the privacy of our users. We collect and use personal information only with their explicit consent and in compliance with applicable laws.

1.2 Acceptance of the terms of our policy

By accessing our website www.technigestion.com or providing us with personal information, you accept the terms of our privacy policy. This includes your consent to the collection and use of your personal information in accordance with this policy.

1.3 Right to withdraw consent

You have the right to withdraw your consent at any time. However, this is subject to certain legal or contractual restrictions. We will inform you of the possible consequences of such withdrawal, such as the inability to process certain requests. Your decision to withdraw will be recorded in our files.

1.4 Exceptions to the need for consent

In certain exceptional circumstances, we may collect, use, or disclose personal information without obtaining your prior consent. This may occur in situations where legal, medical, or security requirements make obtaining your consent impossible or impractical. These situations include, but are not limited to, suspected contract violations, fraud prevention or detection, or law enforcement requirements.

2. Collection of personal information

2.1 We collect personal information through various means, including:

Emails and communications with different team members
Online contact forms
Cookies and similar technologies on our website

2.2 We may also collect information through third parties, such as:

A recruitment portal that allows candidates to submit their resumes and personal data
Social networks such as LinkedIn and Facebook for recruitment or marketing purposes
A consultant who provides part of the services we offer to our clients
A cloud service provider storing client data
An IT security service provider monitoring threats and protecting data
A web analytics service provider offering basic statistics and analytical tools

We are committed to being transparent about the use of these technologies and to respecting the privacy choices of our clients.

3. Types of personal information collected

3.1 We collect various types of data, including but not limited to:

Personal identifiers (name, email)
Technical or digital information (IP address, online activities)
Financial information (salary, payment details, banking information)
Health data (medical history, lifestyle habits, medication use)
Demographic data (age, ethnic origin, nationality, place of residence)

3.2 Children’s privacy

We do not knowingly collect or request personal information from children under the age of 14. By using our website, you represent that you are at least 14 years old. If you are under 14, please do not attempt to send us any personal information. If we discover that we have inadvertently collected personal information from a user under 14, we will attempt to promptly delete such information from our files and records. We also encourage minors aged 14 or older to seek permission from their parents or guardians before providing any information about themselves online.

If you believe that a child under 14 has provided us with personal information, please contact us using the details provided in the next section.

4. Use of personal information

4.1 We use your personal information for a range of essential activities:

Responding to requests: To effectively respond to your inquiries and requests.
Transaction management: Processing payments and issuing receipts for completed transactions.
Human resources management: Internal management and administration of human resources, recruitment, employment contracts, and service agreements.

These uses aim to enhance your experience with our services and to facilitate effective interaction with our organization.

4.2 We offer various options to help you control and limit the collection of your personal information, including:

Communication preferences: We prioritize email communication. If this option does not suit you, please let us know your preferences by emailing us at confidentialite@technigestion.com. We will do our best to adjust our communication methods accordingly. If limitations prevent us from fully complying with your request, we will inform you and seek the best alternative solution.

Cookie management: Our website allows you to refuse or customize cookie usage. Please note that blocking certain cookies may affect the accessibility and functionality of our site.

Granular consent: In most situations, when we collect information for specific purposes, you may choose to consent only to certain uses of your data.

Please note that some of these options may limit your access to all features of our services. For example, refusing certain cookies may cause parts of our website to not function as intended.

5. Sharing and disclosure of personal information

5.1 Personal information collected by our organization is accessible to specific categories of personnel and partner organizations. For example:

Customer service: Accesses contact information to respond to requests.
IT department: Accesses technical data for support and maintenance.
Payroll department: Accesses financial information for payroll processing.
Personal information and data security officers: Access information to ensure data safety and protection against unauthorized access or cyberattacks.
Legal consultants: Use data to ensure compliance with applicable laws and regulations.
Cloud service providers: Host data on secure servers, enabling storage and retrieval.
Collection agencies: In cases of payment default, certain information may be shared with external collection agencies.

We ensure that this information is used exclusively for the purposes stated and with full respect for confidentiality. Data transfers outside Québec occur only within collaborative frameworks that ensure adequate protection in accordance with applicable laws.

6. Links to other websites

6.1 Our website may contain links to third-party websites

When you follow these links, you leave our website. Information exchanged at that time is no longer subject to our privacy policy. We recommend reviewing the privacy policies of any external websites before providing any information.

7. Security of personal information

7.1 Security measures for the protection of personal information

To ensure the security and confidentiality of personal information, Techni-Gestion adopts rigorous security measures, including both physical and technological protections. Examples include:

Access controls: Limiting access to personal data to authorized employees only
Employee training: Regular awareness training regarding best data security practices
Data encryption: Protecting sensitive data using advanced encryption techniques
Intrusion monitoring and detection: Implementing systems to monitor suspicious activity and detect potential intrusions
Disaster recovery plans: Developing plans to quickly restore data in case of incidents such as outages or cyberattacks

These measures aim to protect personal information from unauthorized access, use, or disclosure and to maximize its integrity and confidentiality. While we make every effort to protect your personal data, it’s important to note that no method of Internet transmission or electronic storage is 100% secure. We therefore cannot guarantee absolute security.

7.2 Commitment of personnel and the board of directors

Every employee, administrator, independent contractor, or ad hoc advisor working within Techni-Gestion committees is committed to respecting the personal information we collect. Furthermore, these individuals agree to maintain the confidentiality of information related to our activities and not to disclose it or use it for personal benefit or the benefit of others. This commitment begins when the individual joins the organization and continues indefinitely.

8. Retention and destruction of personal information

We will retain your personal data only for as long as necessary for the purposes stated in this privacy policy. We will retain and use the information as required to comply with legal obligations, resolve disputes, and enforce our legal policies.

We will also retain usage data for internal analysis purposes. This data is generally kept for a shorter period unless used to enhance security or unless we are legally required to retain it longer.

9. Your rights

9.1 Recognition and respect of your rights

As part of our privacy policy, we recognize and respect the fundamental rights of individuals whose personal information we hold. These rights include:

Right of access: Individuals have the right to consult the personal information we hold about them.
Right of correction: If information is inaccurate or incomplete, individuals may request that it be updated. For example, an employee may request correction of an incorrect mailing address in our records.
Right to data portability: Individuals have the right to request that their computerized personal information be provided in a structured, commonly used technological format. They may also request that this information be transferred directly to another authorized organization. This right applies to personal information collected directly from the individual or generated through their activities within our service.
Right to de-indexing: Individuals may request that their personal information be removed from our main CRM system as well as any other systems processing related information. They may request such deletion at any time, except where such deletion would violate the law or a court order. This right, known as the right to be forgotten, allows individuals to control the availability of their personal information online.
Right to file a complaint: Individuals may file a complaint following our established process if they have concerns about how their data is handled.

Subject to applicable laws, upon receiving a written request from an individual and after verifying their identity, we will inform them whether we hold personal information about them and provide access to that information.

We may refuse an individual’s request for access in accordance with applicable laws, in which case we will explain the reasons.

To facilitate these rights, contact details for our privacy officer are clearly provided for any questions or concerns. These measures ensure that individuals can exercise their rights with confidence and transparency.

10. Policy updates

This policy may be updated to reflect changes in our practices or legal requirements. Updates will be posted on our website. We encourage you to consult this privacy policy regularly to stay informed of any changes.

11. Contact

Any request or question regarding this privacy policy may be sent to the person responsible for personal information protection at the following address:

By email: confidentialite@technigestion.com
By phone: 514-425-2754

Effective date of the policy: September 22, 2023
Last updated: September 1, 2025